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How to generate warranty equipment lists and renewal requests

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1. Log in to the Partner Portal.

2. Go to Operations -> Warranty Management.

NOTE: This will require the user account to have adequate privileges.

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3. If desired, the Exhibitor and Manufacturer dropdown menus can be used to limit the equipment warranties to search for.

4. If desired, enter different values for the Start Date and End Date. The system will default to the beginning and end of the next month.

5. When ready, click the Search button to search for matching items with upcoming warranty expirations.

WM-GWL-Search_normal.png

6. After the matching items have been displayed, use use the check boxes on the left to determine which items to include for renewal.

7. Once completed, click the Add to Batch button.

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8. Items selected to include in the batch will clear out of the lower screen.

9. Click the Warranty Renewal Batch tab to review items that were just added.

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10. After ensuring all needed items were added to the batch, click the Generate Renewal Batch button.

NOTE: If you do need to add additional items, simply click the Search tab again and repeat steps 6 and 7.

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11. Click the Request Ready button on the top of the screen.

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12. All renewal requests will be wrapped into a single batch and all batches will be displayed in the Warranty Renewals window.

13. Click the Download All Renewal Requests button.

WM-GWL-DownloadRenReq_normal.png

14. Use the navigation window on the left to select where to save the batch.

15. Type in a name for the batch.

16. Click the Save button to save.

NOTE: The exact layout of the Save window will vary based on Operating System and browser.

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17. Repeat the above processes until all necessary batches have been created and the renewal requests have been downloaded.

18. The renewal requests will then need to be delivered to the appropriate Exhibitor so they may create a PO(PO's) accordingly.


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