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How to handle temporary site/auditorium closures

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Moving equipment is a multi-step process. It includes tasks to be completed when the equipment is first uninstalled/deactivated at the original site, and further steps to be completed after the equipment has been installed in the new site.

This scenario involves auditorium equipment at one site that needs to be moved but a new location has not yet been determined. In this case, the equipment is placed into holding until a new location is determined. Since the equipment will be offline for a period of time, it will further need to be placed into an Inactive status in the interim.

STEP 1: Deactivating and Equipment (Completed on Day Site/Auditorium is Closed)

1. Log into the Partner Portal.

2. Go to Operations -> Asset Management. This will open PAM and provide a search function so that the sites may be easily located.

AMS-ME-LaunchAMS_normal.png

3. Sites can be searched for by specifying Exhibitor and State and Theatre.

4. Or, sites can be searched for by specifying a Site Code or Name.

5. Once the appropriate search criteria has been entered, click the Find Sites button to bring up the site details.

AMS-ME-SiteSearch_normal.png

6. The Theatre details will be diplayed on the right. On the left will be links to the individual Auditoriums. Click on the Auditorium containing the equipment to move.

AMS-ME-SiteDetails_normal.png

7. The Auditorium details will be displayed. Change the Status dropdown to Temporarily Closed and then click the Update button.

8. Once completed, click on the Equipment tab on the top right.

PAM-TSC-ChangeStatus_normal.png

9. A list of equipment for that auditorium will be displayed.

PAM-TSC-EquipmentDetails_normal.png

10. Highlight the first piece of equipment that needs to be moved.

11. Next, click the Edit Equipment button.

PAM-TSC-EditEquipment_normal.png

12. In the Status dropdown box, select Inactive.

13. Once completed, click the Save and Close button to save the changes.

PAM-TSC-EditEquipment2_normal.png

14. Repeat the process for all pieces of equipment until they are inactive.

15. After moving the equipment, click the Notes tab.

PAM-TSC-Notes_normal.png

16. Enter a note in the Notes window. Notes should include the name of the user making the change, the date and time of the change, and the reason for the temporary closure, and anticipated re-open date (if possible).

17. Click Update Auditorium Note to save the changes.

PAM-TSC-Notes2_normal.png

18. The equipment will now be Inactive until the site/auditorium reopens.

STEP 2: Reactivating Equipment (Completed on Day of Site/Auditorium Reopens)

19. On the day the site/auditorium reopens, PM's will need to reactivate the equipment. To start, repeat Steps 1-9 to bring up the equipment details in AMS for the auditorium.

PAM-TSC-EquipmentDetails2_normal.png

20. Highlight the first piece of equipment that needs to be reactivated.

21. Next, click the Edit Equipment button.
PAM-TSC-EditEquipment3_normal.png

22. In the Status dropdown box, select Active.

23. Click the Save and Close button to save the changes.

PAM-TSC-EditEquipment4_normal.png

24. Repeat the process for all pieces of equipment until they are in an Active status.

25. After all equipment has been reactivated, click the Notes tab.

PAM-TSC-Notes3_normal.png

26. Enter a note in the Notes window. Notes should include the name of the user making the change, the date and time of the change, and confirm that the equipment is back online.

27. Click the Update Auditorium Note button to save the changes.

28. Click the Info tab.

PAM-TSC-Notes4_normal.png

29. Change the Status back to Open.

30. Click Update.

PAM-TSC-ChangeStatus2_normal.png

31. The auditorium is again active within PAM.


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