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How to View Open Alerts(*)

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1 - To see the historic or current alerts on open on equipment, click on Alerts on the navigation bar to the left.

 

 

2 - NOTE: This step is only shown if you have more than one Exhibitor under your login.  Skip this step if you only monitor one Exhibitor.  Choose a customer from the drop box.  This will be the group of theaters you're searching from.  (i.e. Cloud Cinemas)

 

 

3 - Choose the service you are searching. (i.e. Content Monitoring, Health Monitoring, and Key Delivery)


 

4 - Choose the date range in which you are searching.

 

 

5 - Choose the severity.  These are based on what you have set up in the RULES section.

 See Related Articles: How to Browse Current Rules

 

6 - The results will appear below (based on your search criteria).

 

 

 

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